The provider fails at the busiest time
Payments, orders, and cloud applications lose their path to the internet.
Backup & monitoring
When the internet drops, the register should not.
Backup connectivity keeps selected work moving. Monitoring makes outages, device health, and supported network problems visible before they become guesswork.
What goes wrong
One circuit becomes one point of failure.
A provider outage can stop payments, online orders, and voice. Without monitoring, the first useful alert may be a customer telling the staff something is broken.
Nobody sees the outage
The problem is discovered after people begin reporting symptoms.
Equipment degrades quietly
Updates, health alerts, and overnight failures go unnoticed without management.
Two backup paths
Match the backup to the traffic.
Failover is configured to move traffic when the main connection fails and move it back when service returns. Actual performance depends on carrier and site conditions.
| Critical LTE | Starlink business backup | |
|---|---|---|
| Carries | Payments, selected phones, and other low-bandwidth essentials | More of the site's normal traffic |
| Not intended for | Guest Wi-Fi or full-site use | Unrestricted capacity or guaranteed performance |
| Equipment | UniFi LTE Backup Pro | Azurian-supplied Starlink equipment |
| Pricing | Service from | Quoted for the site |
Monitoring and support
Know what failed before replacing the wrong thing.
Managed services cover supported configurations and remote work. Onsite physical repairs, new cabling, and replacement hardware remain separate unless a service agreement says otherwise.
Included
- Supported device-health monitoring
- Internet outage visibility
- Remote investigation and configuration
- Documented supported network settings
Separate
- Onsite physical repair and cabling
- Carrier outages and carrier charges
- Unsupported third-party equipment
- Hardware replacement unless listed
Monthly service options
Choose only the operating support the site needs.
LTE backup service
Managed network
Managed voice
Priority support
Starlink backupQuoted for the site
Common questions
Choosing the backup path.
LTE or Starlink?
LTE fits a small set of critical services. Starlink is considered when the site needs more of its normal traffic available during an outage.
Is monitoring required?
No. It is optional and useful for sites where outages or device failures have an operational cost.
Do you guarantee uptime?
No. Backup paths and monitoring reduce risk, but carriers, power, equipment, and site conditions can still fail.
Plan for the outage
Keep the essential traffic moving.
Add LTE and managed service options to a starting estimate.